Privacy Policy
By using Elkhost services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

At Elkhost Web Hosting (“Elkhost,” “we,” “us,” or “our”), we are committed to safeguarding the privacy of our customers and visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website, use our services, or interact with us. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: When you register for our services, we may collect personal information, including but not limited to your name, email address, phone number, billing address, and payment information. We collect this data to provide you with our services and maintain your account.

  • Usage Data: We may collect information about how you access and use our website and services, including your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. This data helps us analyze usage patterns and improve our services.

  • Cookies and Tracking Technologies: Elkhost uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use some features of our website.

2. How We Use Your Information

Elkhost uses the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.

  • To manage your account, process payments, and fulfill your requests.

  • To communicate with you, including sending service-related notifications, promotional content, and support updates.

  • To analyze usage trends and gather insights to enhance our website and services.

  • To detect, prevent, and respond to fraud, security breaches, or technical issues.

3. Disclosure of Your Information

Elkhost may disclose your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, data analysis, marketing, and customer support. These providers are contractually obligated to protect your information and may only use it for the purposes specified by Elkhost.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as a court or government agency.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction. Elkhost will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

  • Protection of Rights: We may disclose your information to enforce our terms of service, protect the rights, property, or safety of Elkhost, our customers, or others, or investigate suspected fraud or security incidents.

4. Data Security

Elkhost implements appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.

  • The right to restrict or object to the processing of your personal information.

  • The right to data portability, allowing you to request a copy of your personal information in a structured, commonly used, and machine-readable format.

  • The right to withdraw your consent at any time, where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Elkhost does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information. If you believe that we have collected information from a child, please contact us immediately.

8. Links to Other Websites

Our website may contain links to third-party websites that are not operated by Elkhost. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

Elkhost reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our website or by sending an email to the address associated with your account. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices,
please contact us at: enquiry@elkhost.com

Last Updated: October 2024